Our laser engraving machines are versatile and can work with a wide range of materials, including wood, acrylic, glass, leather, metal (with appropriate coatings), plastic, rubber, and more. Always check the material compatibility with the specific machine model.
Regular maintenance includes cleaning the lens and mirrors, checking the alignment, ensuring proper ventilation, and lubricating moving parts. Refer to the user manual for detailed instructions specific to your machine model.
First, check the power supply and connections. Ensure the laser tube is functioning and the water cooling system is operational. If the issue persists, consult the troubleshooting guide in the user manual or contact our technical support team.
Our machines range from $1,500 for entry-level models to $10,000+ for industrial-grade systems. Pricing depends on the machine’s power, size, and features. Contact us for a detailed quote tailored to your needs.
Delivery typically takes 5-10 business days within the continental US. International shipping may take 2-4 weeks, depending on the destination and customs clearance.
Our standard warranty covers manufacturing defects and includes parts and labor for one year. The laser tube is covered for 6 months. Extended warranty options are available for purchase.
Our machines are compatible with popular design software such as CorelDRAW, Adobe Illustrator, AutoCAD, and LightBurn. They also come with proprietary software for basic operations.
Most of our machines require a standard 110V or 220V power supply, depending on the model. Industrial-grade machines may require higher voltage. Check the technical specifications for your specific model.
Yes, many of our machines are designed with upgradeability in mind. You can upgrade components like the laser tube, software, or additional accessories. Contact our support team for upgrade options.
Yes, we provide comprehensive user manuals, video tutorials, and live training sessions for new users. Additionally, our customer support team is available to assist with any questions or issues.
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